1. Used today's full-speed allowance?
On Unlimited and Day Pass plans, speed drops after the daily allowance: to 1 Mbps on Unlimited, or the lower speed shown on a Day Pass plan. It comes back when the next day starts. Check what you've used in My eSIMs. How daily plans work.
2. Quick fixes
- Airplane Mode on for 30 seconds, then off.
- Turn off any VPN.
- Try another network from your plan's list. How.
- Restart the phone.
3. It may be the network
Speed depends on the local network, how busy it is and your signal. Indoors, crowds and rural areas can all slow things down. 5G only appears where the plan, phone and coverage all allow it. More.
Slow all day, everywhere? Tell us where you are and your order number.