Your plan's days start the first time the eSIM connects to a network it covers. Usually that's when you land. Sometimes it's earlier.
How it can start early
- The kimsim line was on during a stop-over in a country the plan covers.
- A regional plan covers somewhere you were before the trip proper. Regional plans.
- The line was switched on before landing, and it found a covered network.
Avoid it next time
Keep the kimsim line switched off until you arrive, then turn it on. When plans start.
Think it started wrongly?
Talk to a human with your order number. We'll check the activation time with the network.